Steve spent the time to explain to me why my childhood abuse case, although prosecutable, would not be feasible, given my abuser was deceased. It can be done, but at great finanicial expense. NO OTHER attorney I tried to retain took the time to explain the law, in detail, like Mr. Boyd did. He didn't have to do this, but he did, and while he was exhausted from working around the clock on other survivors cases to get them in before the deadline. He is a class act besides being a good attorney. He genuinely cared about my feelings as a survivor.

 5.00
Michelle Beishline
over 4 years ago

Steve Boyd represented me recently and I was very impressed with his firm and his professionalism. Steve demonstrated compassion for my situation and was genuinely concerned with me. He was extremely personable and devoted a great deal of attention to my case. His firm had the resources to maximize my settlement and allow me to move on. I'm very grateful to Steve and would refer him without hesitation.

 5.00
Jerry Jacobi
over 5 years ago

Steve Boyd is a fantastic lawyer who really cares about his clients. He not only knows the system inside and out he is a man who is willing to listen, care and fight for his clients. His ability to communicate that to the courts and to the jury is outstanding. You can't go wrong to trust your case with Steve Boyd.

 5.00
Phil Johnson
over 6 years ago

Outstanding professional service! I felt that my best interests were always key to any decision making. A “ dig in your heels” kind of firm that excels in the prevention of unfair treatment. I always felt that there was no need to pester this firm, they were always on top of any and all issues. Highly recommend to those who are skeptical and seek thorough representation.

 5.00
Steve Starke
over 6 years ago

Over the course of the six years that I worked with the firm on my case, everyone in the office was very attentive. I had access to my lawyer, Steve Boyd, via phone, text or e-mail and the responses were prompt. He was understanding of my situation and provided support as needed. I would highly recommend the firm.

 5.00
Lori Hammond
over 6 years ago

Only called to get information on a possible case. Spoke to Michelle from medical malpractice and she was very rude.As I was telling her my story she interrupted me and wouldn’t let me finish speaking. She told me that I am welcomed to go someplace else. I remained calm and politely thanked her for her time. Horribly customer service. Please tell me how do you know if there’s a case if you won’t listen to people speak??..

 1.00
Rebecca Colon
over 4 years ago

Few months ago I called about a metal screw that was in my coffee that I purchased from Starbucks. Won’t say which location but I never heard back from them again. I was told an attorney would get back to me about it but never did. People seriously next time wherever you are Food place or coffee shop always be mindful of what’s in the things you order. Good thing it was a clear beverage I ordered from them and I was able to see it at the bottom. Manager didn’t seem to care just asked me if I wanted a refund.

 1.00
Frenkie Bosna
over 4 years ago

[This review was written several days ago but erroneously posted elsewhere.] The one star is completely earned by the wonderful receptionist, who had a very good phone disposition and was quite lovely. Negative stars for the medical malpractice lawyer, who I feel was unresponsive, rude, dismissive, interruptive, condescending, unhelpful, untruthful, and discompassionate. A single, quick voicemail with an unintelligible name was left for me, shortly after sending a comprehensive email. It took a while to return call, for which I apologized. When i was finally able to speak with the lawyer: they constantly interrupted and talked over me; they rudely informed me that my correspondence would be 'long gone by now' (less than a month); they insisted, in a way that felt belittling and demeaning, that they had sent me email -- I had checked regularly, even searching multiple times with various search terms after that phone call, still finding absolutely nothing. The given reason why they would not help my loved one changed several times, and included incorrect statements, ending with that they couldn't be bothered because they wouldn't get enough of the money (they said they'd have to pay all of the settlement to insurance). When I began explaining that pursuing legal avenues was not about gaining the largest possible sums of money, but about helping my loved one, they again interrupted with callousness. No referrals, advice, or even well wishes. TL/DR: unresponsive; untruthful; unhelpful; unprofessional; rude; interruptive; money-driven; dismissive; condescending; uncaring (imo)

 1.00
Snakes
over 4 years ago

I called to inquire about an accident that I experienced and I must say the operators were so pleasant and kind. I spoke with Katiria Rogers and her customer service was amazing! She truly brightened my day.

 5.00
Brianna Ware
over 5 years ago

I was hit in 2016. I met Jack Murrett. He asked if I wanted to see a chiropractor. I did. I went to physical therapy 3x a week. I could count on 1 hand how many times I spoke to Jack. C and B lawfirm got me less than 10G due to lack of anykind of communication. Period. They totally ruined my case. Would NEVER recomend them to anyone. Sincerely, Pete W.

 1.00
Peter Wierzbic
over 4 years ago

Best attorneys in Buffalo. I would trust them with anything. I used them for personal injuries for my daughter and myself. They very successfully litigated two cases for me and my family that were life changing. They don't rush through anything and are extremely thorough about medical evidence gathering. They're very knowledgeable and honest. The staff is courteous and know their business. A young man, Tom, was our attorney and he couldn't have been more wonderful to us. Immediate rapport and honestly cared about what happened to us. Serious, low key, and brilliant. Thanks for everything.

 5.00
LAS420
over 3 years ago

I can say without question that the attorneys at Andrews, Bernstein, Maranto & Nicotra as well as their entire team are committed to getting the best possible outcome for their clients. This law firm is well managed, knowledgeable and respectful. They are focused on providing a great client experience. They are willing and available for your needs anytime. I highly recommend this outstanding firm.

 5.00
Shannon M
over 3 years ago

Richard Nicotra was my attorney, he and his staff we amazing. Always called me back timely if not answering me right away. Went above and beyond for my needs and helping me navigate through my case and medical appts. I had two spine surgeries because of my car accident and they were all very sympathetic to my needs and I received a settlement I deserved!!

 5.00
Stephanie mattio
over 3 years ago

“For a recent car accident, I retained the services of Andrews, Bernstein, Maranto & Nicotra, and was happy I did so. From the beginning I was very pleased with the professional service provided and time spent to explain the available options and legal issues of my case. I was kept apprised of all communications in a timely manner and all documents and other materials were prepared quickly and copies were provided to me. Their office staff were very courteous and helpful to address my questions. I wouldn’t hesitate to work again with the firm and would highly recommend them to anyone needing legal assistance. Thanks for a great experience” -Carmine T.

 5.00
carmine tronolone
over 4 years ago

The lawyers and staff at this law firm are extremely professional and did an excellent job in my matter. I would highly recommend them.

 5.00
Michael Penna
over 3 years ago

The O'Brien & Ford Firm were especially responsive to my well-being after my car accident. The legal advice they provided guided me through several years of recuperation. They took care of everything related to the resolution of my case, so I could focus on healing. If I had a concern, I only needed to reach out to them. The entire staff's kindness and professionalism eased my mind. I felt a genuine sense of compassion for what I had experienced and a genuine desire for the firm to do their very best for me. I'm very pleased with the outcome of my case. If you are looking for a Personal Injury Attorney, do give the O'Brien & Ford Firm a call. I'm so happy I did. L Jackson Lewiston, NY

 5.00
Lisa Jackson
over 3 years ago

I was looking for the best car crash lawyer in Buffalo and was referred to Chris O’Brien by numerous colleagues. Was very impressed with the outcome and professionalism. After a life altering injury you really need to lock down an attorney ASAP. The O’Brien & Ford team really pulled through for me and my family!

 5.00
Thomas O'Leary
over 3 years ago

Attorney Anant Kishore really pulled through for me after I endured a serious neck injury after being t-boned by a drunk driver. After such a traumatic event, Anant and his team compassionately guided me through the legal hoops I needed to jump through to get a very favorable settlement to help pay for my medical bills. I am not from the Buffalo area but was recommended this firm unanimously by my friends snd family in the area. I truly don’t know where I’d be today if it weren’t for the amazing attorneys and team at O’Brien & Ford. I owe you big!!

 5.00
Kailey Williams
over 3 years ago

I used to say everything happens for a reason. However, in 2014 I was involved in a very bad car accident. Retaining a personal injury lawyer is something I never thought I would have to do. I was scared and didn't want a large firm to represent me. Some people are put in your path for a reason. The O'Brien and Ford firm was recommended to me from another lawyer. When I met Chris O'Brien in person I immediately felt comfortable and confident that I wanted his firm to represent me. I sustained serious injuries and was in the hospital for a week. Chris and his team quickly began working on my case. They guided me every step of the way and explained the process as I was overwhelmed with the whole situation. I worked directed with Chris and his paralegal Mary. I couldn't believe the amount of paperwork generated and information that needed to be obtained. Mary was there every step of the way to help me provide the information that was needed and facilitated completing forms as necessary. Chris and his team are extremely knowledgeable with personal injury law. I had the utmost confidence that everything was being taken care of. Finalizing a personal injury settlement takes time, however Chris and his team diligently worked on my case. I never felt that my case was put on hold and they addressed issues in a timely manner. Before my 1st personal injury case was settled I was involved in another car accident. I was struck by a car walking. I had no hesitation having the O'Brien and Ford firm represent me for my 2nd personal case. They say lighting never strikes twice but there I was. Knowing that I was working with Chris and his team gave me the peace of mind that everything would be taken care of. The outcomes of my personal injury cases were favorable and I am confident that the O'Brien and Ford firm did everything they could in representing me. Chris is a genuine person and works with integrity and compassion. I hope that no one is in the position that they need to retain a personal injury lawyer but if you find yourself in that situation I highly recommend the O'Brien and Ford firm.

 5.00
Nicole Keefe
over 4 years ago

While working for a doctors office we occasionally would need to refer our patients to a lawyer. I never thought that I would actually have the need, regretfully that day came. It was an easy decision on who to use! After all, we recommended O'Brien & Ford to our patients, we saw first hand how well they handled their cases and treated our patients! It was obvious at the first meeting that they were the right choice! From Patrice, to Mary, to Mr. O'Brien, each person we had contact with was caring, responsive, and extremely knowledgeable. We were kept up to date on what was going on and phone calls were always returned promptly. The best advertisement is personal recommendation. I would absolutely refer family and friends or anyone who asks!

 5.00
Kelly Beddick
over 4 years ago

Professional and helpful. Everyone there is very kind.

 5.00
Annette Herrman
over 4 years ago

They somehow took the worse experience in my life and managed to make it worse. I wouldn't trust them to properly handle a single thing.

 1.00
Robert Pellegrino
over 4 years ago

They dont take care of employees...screwed me big time..Office Manager dates partner...has no idea how to take care of employees

 1.00
Leslie Shoup Buyers
over 4 years ago

I would give them ZERO stars, if I could. Only use this firm if you are directly referred to a GOOD attorney in the practice. I walked in blind after I was T-boned in a car accident. I was let go by my employer, because of permanent back injuries and surgeries that didn't allow me to meet the lifting requirements after the accident. The attorney, from Brown Chiari, acted like he could care less about my case. He never fought for me. The person who hit me, who ended my career, who had minimal insurance, and who lied during his deposition, had minimal insurance but was financially wealthy -- I know, because we lived in the same neighborhood -- the attorney at BC said the other driver had no assets to share with me, above his minimal auto insurance coverage, for all that driver had done to me during the accident ... I was sure the attorney never even did the investigation of personal assets. I waited 3 years for a settlement that didn't even cover the debt incurred during those 3 years, because of my loss of income. We lost our home and so much more. The worse, for myself and my family, was the deep depression, anxiety and pain that incurred in me, which I still battle today... years later. In addition, there were 2 additional tasks that the attorney never followed through to completion. After several calls I couldn't do it anymore... the constant calling... I was a mess and had no more fight in me after 3+ years. I trusted BC to be my advocate when I was at my worse ... shame on them for leaving me defenseless.

 1.00
Julie Anne McWeaver
over 6 years ago

I give them 1 star for answering they phone to take my call and info about my wives case of nursing home abuse. I was surprised of the answer I was given about them handling our case that if they can not make enough money on it then they can not help. I left a message on Mr. Chiari''s voice mail about they advertise in helping with nursing home abuse on Television and asked him to please call me but never got a call back. I have heard really good things about they firm but surprised he could not even return my phone call.

 1.00
Ronald Hunter
over 6 years ago

Highly recommend. Communication was excellent. Nice. Professional. Thank you for helping me and my family.

 5.00
Tina Chapman
over 4 years ago

Best firm I ever met with great personal attention. They represent you like family standing in your corner fighting for your interests. Recommend if you need legal services, make an appointment and see Mr. Fleming.

 5.00
John Gullo
over 5 years ago

The best around, always quick to answer a question and definitely know their business! Highly recommended!

 5.00
Pat Russell
over 5 years ago

Great staff! Always friendly. Will get a call back same day. Highly recommended firm!

 5.00
John D
over 5 years ago

Amazing caring attorneys! Highly recommended. A++++

 5.00
Joseph Miller
over 5 years ago

The whole team was great to work with. I cannot thank them enough for working so hard and diligently. Very personal and would choose my team over again if needed. Highly recommend. They made the process super easy while I went through recovery. Once again, Thank you to Anjelika and Nicole and many others.

 5.00
Courtney Dow
over 3 years ago

The answering team were always polite and willing to answer any questions that I had if they could not they would leave a message with who could. My lawyer worked quite hard at answering all my questions. I have no regrets with hiring The William Mattar law firm.

 5.00
marybeth caccard
over 3 years ago

I have to say I would definitely recommend them a 100% Without a doubt. In my mind I would love to thank Anabel and Nicole for Everything that they have done for me, With My case they truly were my angels during this battle they where able to set aside whatever may be going on in their life, like many others are dealing with in today's society. I couldn't tell you how many times I called to bug them, and how many questions I had that they were always able to answer. By the time I got off the phone I felt comfortable with hanging the phone up knowing that my case was a priority to them. I would just like to say thank you to this law firm for all their help and hard work.

 5.00
JACKLYNN Voigt
over 4 years ago

William mattar office and paralegals are top notch..they settled my case quick and were thorough.with the fight.i will always use them in the future if needed

 5.00
Valerie Finach
over 3 years ago

I suffered a dog bite to my hand in May 2020. Trying to get all the medical bills paid through the insurance companies directly became increasingly difficult. I looked up personal injury law offices through the Better Business Bureau and William Mattar was at the top of the list. From when I first spoke with Dawn then Steve and Courtney; the entire staff were courteous, attentive and worked to not only get the medical bills paid but also made sure I had what was needed to cover all the expenses associated with this incident. I’m glad I reached out to William Mattar Law Offices and would be happy to recommend them to anyone. Cheryle Kaminski

 5.00
paul kaminski
over 3 years ago

Professional attorneys,,, knows their stuff... Had them negotiate 2 settlements... ???????????? Very satisfied... Thanks guys...

 5.00
Marcus Allen
over 4 years ago

worked with this firm for a work related injury. I think there is room for improvement, but overall they handled my case properly.

 4.00
charles gunther
over 5 years ago

Don't believe these reviews. This is one of the most corrupt law firms, particularly for Workers Compensation, you could possibly hire, and I've been in this business for 25 years. When a law firm has to advertise, its a giant red flag that they have screwed their customers and can't get business by word of mouth. With an office full of attorneys, an inability to get return business speaks for itself. All Workers Compensation attorneys are corrupt. They don't work for you, and have their hand in the cookie jar, with payoffs and the like (to judges as well) a common practice. Unfortunately, if you are seriously hurt, you are in the fight of your life, and need to learn the workers compensation law inside out to defend yourself, which thousands of injured workers are doing because they can't get properly paid, property motivated legal representation in a system already designed to screw the little guy (or girl).

 1.00
Shenandoah River
over 5 years ago

Absolutely fantastic! Jack, Jackie, and the girls never stop working for you and really care about your case.

 5.00
Deb Turner
over 5 years ago

Alan Lewis great lawyer I recommend him

 5.00
Brian Duncan
over 5 years ago

John Ryan was helpful, attentive and always there with a quick response when I needed him! If you're looking for personal & professional help look no further! I received a great outcome due to all of John's persistence and hard work!

 5.00
Amanda Maj
over 4 years ago

John T. Ryan was a pleasure to work with. He was very professional, thorough and available to answer all my questions and concerns. John took what was an extremely stressful situation and handled it with ease. I would highly recommend him and his team.

 5.00
Colleen Lemankiewicz
over 4 years ago

Jason is great works with you and great results

 5.00
Adam M
over 3 years ago

After being hit in a parking lot I went to another attorney who sat on my case for over 2 years doing nothing! I then went to Mister Campbell who helped me get into a specialist. I've had 2 surgeries and Campbell and Associates was able to get me a good settlement. I was treated very well each time I had contact them.

 5.00
Linda Dorr
over 7 years ago

I was involved in an auto accident in 2005, where I was rear-ended by a large delivery truck at a stop light. I called two personal injury lawyers in the Rochester-area where I live, and they were reluctant to take my case, because it was a soft-tissue injury and hard to prove. Through my sister, I found Colin Campbell, and he agreed to take my case. Best decision ever! He was personable, thorough, and relentless in advocating my case. There is a reason he has been named multiple times in U.S. News & World Report as “Best Lawyers in America” and “Super Lawyers” (only the top 5% of all personal injury lawyers in the United States achieve these honors). My case was eventually resolved, and I was awarded a very generous settlement for my pain and suffering. I can’t express my gratitude enough and would use Colin again in a heartbeat.

 5.00
Michele Spring
over 9 years ago

Nice office staff and the attorneys really do work hard for you!

 5.00
Amy Mandeville
over 3 years ago

Never called me back like they stated they would

 1.00
Louvenia Jackson
over 3 years ago

Buy far couldnt get any worse. Have to do most of the work yourself. Never return your calls so constantly had to call them. Didnt even do anything to help fight for my pay. Took them 2 months to get me a pay check from comp at the state minimum. I would never recommend them.

 1.00
Doug Fresh
over 4 years ago

Great food and offers takeout... Only thing is the steak was a little to medium for my taste.

 5.00
Jeffrey Lawrence
over 4 years ago

Knowledgeable and friendly staff. Very compassionate and always available. I highly recommend them for all of your legal needs.

 5.00
boo rodriguez
over 6 years ago